Refund policy

RETURN AND REFUND POLICY

wearbreeze
Operated by MPS DIGITAL SOLUTIONS LTD
Company registered in England and Wales, company number 17092191
Registered office: Civic House, 156 Great Charles Street Queensway, Birmingham, England, B3 3HN
Support email: contact@wearbreezes.com
Website: wearbreezes.com
Last updated: 28 October 2026

1. Scope
This policy applies to all orders placed at wearbreezes.com. Products are shipped directly to you by our supplier in China. We do not receive products back. If we approve a refund, you do not need to send the product back.

2. When you can request a refund
You may request a refund within 30 days of the date your order arrives. Requests must be sent by email to contact@wearbreezes.com. We approve refunds in the following cases:
• The product arrived damaged.
• You received the wrong item.
• Your order has not been delivered after the maximum delivery time of 12 business days after dispatch.
• You are not satisfied with the product, and you report this within the 30 day period together with a photo of the product.

3. How to request a refund
Send an email to contact@wearbreezes.com with your order number, the name used for the order, the reason for your request and, where the request concerns a damaged item, a wrong item or dissatisfaction with the product, a clear photo of the product. We will review your request and reply to you by email.

4. No physical return required
You are not required to return the product. Once a refund is approved, you may keep the product or dispose of it. Please do not send the product to us or to any other address.

5. How and when you are refunded
Approved refunds are made to your original payment method within 10 business days after approval. The time it takes for the refund to appear on your statement depends on your bank or card issuer.

6. Items not eligible for a refund
Customised products are not eligible for a refund.

7. Name on your card statement
Payments for orders placed with us appear on your card statement as "wearbreeze".

8. Your statutory rights
Nothing in this policy affects your statutory rights as a consumer under the law of the United Kingdom.

9. Contact
MPS DIGITAL SOLUTIONS LTD, trading as wearbreeze
Civic House, 156 Great Charles Street Queensway, Birmingham, England, B3 3HN
Email: contact@wearbreezes.com